Shipping policy
Order Processing
All orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information as soon as your order ships.
Shipping Times
We offer free shipping on all orders. Estimated delivery times after processing:
| Country | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 6–10 business days |
| 🇬🇧 United Kingdom | 6–10 business days |
| 🇨🇦 Canada | 7–9 business days |
| 🇦🇺 Australia | 7–15 business days |
Total delivery time = processing time (1–3 days) + shipping time above.
Please note: delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, or high order volume during peak periods (holidays, promotions).
Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to update.
Shipping Delays
While we work hard to ensure timely delivery, factors outside our control (customs, weather, carrier issues) can occasionally cause delays. If your order is taking longer than expected, please contact us at contact@grillripper.com and we'll help track it down.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.